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Prime Resolution is Hiring

Mediation Administrator

Part time / job share (25 hours per week Monday – Friday)

Home and office based (Telford)

£11-13 p/hr

Are you a skilled administrator with a passion for providing an exceptional client centre service?

We are seeking a motivated and organized Mediation Administrator to become an integral part of our evolving team. As a Mediation Administrator, you will be at the forefront of our Mediation services, working directly with clients and supporting the efficient running of the mediation process.

As a Mediation Administrator, you will play a crucial role in our mission to provide high-quality Mediation services to our clients. This is an opportunity to work in a flexible and supportive environment, contributing to the provision of high-quality mediation services.

If you are ready to be a part of a dynamic team that values collaboration, client care, and professional growth, we invite you to apply for this rewarding role.

Benefits include provision of home working set up, pension scheme and annual leave of 20 days plus bank holidays p.a.

You can also view the full job description and person specification in PDF format

To apply

To apply please send your CV to
Closing date for applications: 31st March 2024

We look forward to welcoming a dedicated Mediation Administrator to our team!

What People Say About Our Service

I would rate the course as excellent. A most impressive achievement. Well done to the Prime team.

« Andrew (London)

I really enjoyed the course. I thought Hugo did a great job and presented the course in an insightful and honest way. Hugo had the perfect balance of teaching us what we needed to know, whilst interacting, and the course was delivered with charm. Marilyn’s interventions and insights helped with context and gave it a good balance. It is clear that Prime Resolution have a professional and caring ethos and that shone through in the course. Something to be proud of. The short exercises helped the flow of the days and encouraged interaction which is always good. The mix of participants was good, all coming at it from different angles.

« Ralph (London)

Thank you so much for your excellent delivery of this course over the last few days. Plenty of legal stuff, but all delivered and explained with aplomb! The reflections and experience of someone who has 'been there' were invaluable and included your own honest and open considerations of your personal practice. Learning and hearing from someone who has been in the hot seat was very inspiring. Thank you for a very stimulating course.

« Ben (Sussex)

I particularly liked how the course was led in a relaxed, open way and how questions and discussions were encouraged. The numerous true to life examples of prior mediations that were discussed were also very useful. The key legislation was clearly examined and discussed.

« Chris (Cheshire)