A Guide to Getting SEND Mediation Advice and Support in Sandwell

If you're considering appealing a decision about Special Educational Needs and Disabilities (SEND), it's important to know you're not alone. Support is available to guide you through the process.

Get Free, Impartial Mediation Advice from us

Before moving forward with an appeal, the first thing you should do is contact a mediation advisor. This is a free and confidential service designed to help you understand your options and, where possible, resolve disagreements without going to tribunal.

Since 2014, Prime Resolution has been one of two independent mediation advisors working with Sandwell Local Authority.

Deciding Whether to Mediate or Appeal

After receiving mediation advice, you can choose to:

• Try to resolve the issue informally with the Local Authority
• Move forward with a formal appeal (to the SEND Tribunal)

If you'd like to speak directly with Sandwell Local Authority, here are the contact details for SENDAR (Special Educational Needs and Disabilities Assessment & Review):

Email: sen_team@sandwell.gov.uk
Phone: 0121 569 8240
Post:
Special Educational Needs Service
Connor Education Centre
Connor Road
West Bromwich
West Midlands
B71 3DJ

You can also visit Sandwell's Local Offer for more information:
https://www.sandwell.gov.uk/send

Get Independent Help from SEND IASS

For additional support, reach out to SEND IASS (Special Educational Needs and Disability Information, Advice and Support Service). They offer independent and confidential advice to parents, carers, and young people on all things related to SEND.

Website: https://www.sandwellsendiass.co.uk/
Email: SandwellSENDIASS@barnardos.org.uk
Phone: 0121 289 2566