A Guide to Getting SEND Mediation Advice and Support in Walsall

If you're considering appealing a decision about Special Educational Needs and Disabilities (SEND), it's important to know you're not alone. Support is available to guide you through the process.

Get Free, Impartial Mediation Advice from us

Before moving forward with an appeal, the first thing you should do is contact a mediation advisor. This is a free and confidential service designed to help you understand your options and, where possible, resolve disagreements without going to tribunal.

Since 2021, Prime Resolution has been the sole independent mediation advisor working with Walsall.

Deciding Whether to Mediate or Appeal

After receiving mediation advice, you can choose to:

• Try to resolve the issue informally with the Local Authority
• Move forward with a formal appeal (to the SEND Tribunal)

If you'd like to speak directly with Walsall Local Authority, here are the contact details for Walsall SEND and Inclusion Team:

Email: SEN@walsall.gov.uk
Phone 01922 652871
Post:
The Civic Centre
Darwall Street
Walsall
WS1 1TP

You can also visit Walsall's Local Offer for more information:
https://send.walsall.gov.uk/

Get Independent Help from SENDIASS

For additional support, reach out to SENDIASS (Special Educational Needs and Disability Information, Advice and Support Service). They offer independent and confidential advice to parents, carers, and young people on all things related to SEND.

Website: https://family-action.org.uk/services/walsall-sendiass/
Email: walsallsendiass@family-action.org.uk
Phone: 01922 612008