A Guide to Getting SEND Mediation Advice and Support in Telford & Wrekin

If you're considering appealing a decision about Special Educational Needs and Disabilities (SEND), it's important to know you're not alone. Support is available to guide you through the process.

Get Free, Impartial Mediation Advice from us

Before moving forward with an appeal, the first thing you should do is contact a mediation advisor. This is a free and confidential service designed to help you understand your options and, where possible, resolve disagreements without going to tribunal.

Since 2014, Prime Resolution has been one of three independent mediation advisors working with Telford & Wrekin.

Deciding Whether to Mediate or Appeal

After receiving mediation advice, you can choose to:

• Try to resolve the issue informally with the Local Authority
• Move forward with a formal appeal (to the SEND Tribunal)

If you'd like to speak directly with Telford & Wrekin Local Authority, here are the contact details for Telford SEND and Inclusion Team:

Email: SENDandinclusion@telford.gov.uk
Hadley Locality Phone: 01952 381214
Wrekin Locality Phone: 01952 382218
Lakeside Locality Phone: 01952 385395
Post:
Telford SEND Team
Darby House
Lawn Central
Telford
TF3 4JA

You can also visit Telford & Wrekins Local Offer for more information:
https://www.telfordsend.org.uk/localofferservices/site/index.php

Get Independent Help from SENDIASS

For additional support, reach out to SENDIASS (Special Educational Needs and Disability Information, Advice and Support Service). They offer independent and confidential advice to parents, carers, and young people on all things related to SEND.

Website: https://www.telfordsendiass.org.uk/
Email: info@iass.org.uk
Phone: 01952 457176