A Guide to Getting SEND Mediation Advice and Support in Stoke-on-Trent

If you're considering appealing a decision about Special Educational Needs and Disabilities (SEND), it's important to know you're not alone. Support is available to guide you through the process.

Get Free, Impartial Mediation Advice from us

Before moving forward with an appeal, the first thing you should do is contact a mediation advisor. This is a free and confidential service designed to help you understand your options and, where possible, resolve disagreements without going to tribunal.

Since 2014, Prime Resolution has been one of four independent mediation advisors working with Stoke-on-Trent.

Deciding Whether to Mediate or Appeal

After receiving mediation advice, you can choose to:

• Try to resolve the issue informally with the Local Authority
• Move forward with a formal appeal (to the SEND Tribunal)

If you'd like to speak directly with Stoke-on-Trent Local Authority, here are the contact details for SENMAS (Special Educational Needs Monitoring and Assessment Service):

Email: senmas@stoke.gov.uk
Phone: 01782 231863
Post:
Hazel Trees
Duke Street
Fenton
Stoke on Trent
Staffordshire
ST3 7NE

You can also visit Stoke-on-Trents Local Offer for more information:
https://localoffer.stoke.gov.uk/

Get Independent Help from SENDIASS

For additional support, reach out to SENDIASS (Special Educational Needs and Disability Information, Advice and Support Service). They offer independent and confidential advice to parents, carers, and young people on all things related to SEND.

Website: https://sendiass-stoke.co.uk/
Email: www.sendiass-stoke.co.uk
Phone: 01782 234701