A Guide to Getting SEND Mediation Advice and Support in Solihull

If you're considering appealing a decision about Special Educational Needs and Disabilities (SEND), it's important to know you're not alone. Support is available to guide you through the process.

Get Free, Impartial Mediation Advice from us

Before moving forward with an appeal, the first thing you should do is contact a mediation advisor. This is a free and confidential service designed to help you understand your options and, where possible, resolve disagreements without going to tribunal.

Since 2014, Prime Resolution has been one of three independent mediation advisors working with Solihull Local Authority.

Deciding Whether to Mediate or Appeal

After receiving mediation advice, you can choose to:

• Try to resolve the issue informally with the Local Authority
• Move forward with a formal appeal (to the SEND Tribunal)

If you'd like to speak directly with Solihull Local Authority, here are the contact details for the Statutory Assessment & Review Team:

Email: edsen@solihull.gov.uk
Phone: 0121 704 6690
Post:
Children’s Services and Skills Directorate
Solihull Metropolitan Borough Council
Council House
Manor Square
Solihull
West Midlands
B91 3QB

You can also visit Solihull's Local Offer for more information:
https://www.solihull.gov.uk/children-and-family-support/solihull-local-offer

Get Independent Help from SENDIAS

For additional support, reach out to SENDIAS (Special Educational Needs and Disability Information, Advice and Support). They offer independent and confidential advice to parents, carers, and young people on all things related to SEND.

Website: https://family-action.org.uk/services/solihull-sendias
Email: solihullsendias@family-action.org.uk
Phone: 0121 516 517