A Guide to Getting SEND Mediation Advice and Support in Shropshire

If you're considering appealing a decision about Special Educational Needs and Disabilities (SEND), it's important to know you're not alone. Support is available to guide you through the process.

Get Free, Impartial Mediation Advice from us

Before moving forward with an appeal, the first thing you should do is contact a mediation advisor. This is a free and confidential service designed to help you understand your options and, where possible, resolve disagreements without going to tribunal.

Since 2020, Prime Resolution has been the sole independent mediation advisor working with Shropshire Local Authority.

Deciding Whether to Mediate or Appeal

After receiving mediation advice, you can choose to:

• Try to resolve the issue informally with the Local Authority
• Move forward with a formal appeal (to the SEND Tribunal)

If you'd like to speak directly with Shropshire Local Authority, here are the contact details for The EHCP Team:

Email: senteam@shropshire.gov.uk
Phone: 01743 254267
Post:
Shropshire Council
Shirehall
Abbey Foregate
Shrewsbury
Shropshire
SY2 6ND

You can also visit Shropshire's Local Offer for more information:
https://next.shropshire.gov.uk/the-send-local-offer

Get Independent Help from SENDiass

For additional support, reach out to SENDiass (Special Educational Needs and Disability Information, Advice and Support Service). They offer independent and confidential advice to parents, carers, and young people on all things related to SEND.

Website: https://www.shropshiresendiass.com
Email: iass@cabshropshire.org.uk
Phone: 01743 280019